FAQs

Do you offer refunds?

We offer store credit only for eligible returns. Please review our Return Policy for details.

Can I return earrings?

For hygiene and safety reasons, earrings are final sale.

How long does shipping take?

Orders typically ship within 2–4 business days. Delivery times depend on the shipping method selected at checkout.

Will my jewelry tarnish?

Fashion jewelry can tarnish over time, especially if exposed to moisture, perfumes, or lotions. Following our Jewelry Care Guide will help extend the life of your jewelry.

Do you restock sold-out items?

Some pieces may return depending on supplier availability. You can contact us to check on restocks.

How can I contact customer support?

We’re always happy to help!

✉ support@marinascollection.com

Order Issues

If you experience any issues with your order, please contact us within 5 days of delivery so we can assist you promptly.